You can cancel your reservation at any time. However, to get a full refund, please make sure you cancel at least 5 hours BEFORE your scheduled pickup time. If you cancel less than 5 hours BEFORE your scheduled pickup time, you are entitled to a partial refund of 30%.
If you make a reservation on the same day as your reservation, and the time you made the reservation is less than 5 hours from the time the reservation is to occur, and you cancel, you will receive a 30% refund.
While our dispatcher will track your flight, it is the passenger’s responsibility to notify Discreet Limos if they change flights or make other adjustments to their plans. Please call and notify us of any changes. You will be charged a no-show fee (full fare included) if you fail to notify Discreet Limos of a flight change.